Welcome to FANSOF.FANS

Our website address is: http://fansof.fans.

Let’s get Familiar with some Definitions first

  • ‘Customer’     : An account applicant or person who buys or agrees to buy goods from the Company.

  • ‘Company’     : Fansof.Fans.UK
  • ‘Goods’          : Any merchandise, products, or replacement products supplied to the Customer from the Company as per these Terms and Conditions of Sale. This does not include Samples supplied free of charge.
  • ‘Writing’         : Any comparable means of communication (facsimile, email, telex, cable, letters, etc.)
  • ‘Contract’      : The acceptance of these Terms and Condition of Sale as defined within clause 2.2.
  • ‘Conditions’  : The Terms and Conditions of Sale as stated within this document.

 
01. Prices & Quotation

  1. Our quotations will remain valid for 30 days only, unless otherwise specified. The price is that contained in any quotation or price list based on conditions ruling at the date thereof. However the Company shall been titled to make reasonable additions to the contract price, considering any increase in the cost of manufacturing or raw materials, labor or transport occurs after such date.
  2. All our prices will be as per quoted current at the date of dispatch. The prices are subject to change/increase without notice owing to circumstances beyond the company’s control.
  3. The prices do not include postage, carriage and packing charges. Charges for these items will be quoted on request.
  4. When it comes to customized/Personalized fans, additional costs will be incurred for blocks, dies and screens that are required for printing.
  5. All artworks designed by the company including reductions, enlargements and touching up will in cur additional charges. All additional works will be charged at the rate quoted on the face of this offer.

02. Quantites

  1. Printed goods maybe subject to 10% over or under run and will be charged prorata.

03. Samples

  1. Samples can be sent if requested and will be chargeable.

04. Product Specification

  1. The Company reserves the right to alter design, material and product specification of any product without notice, in order to tally the manufacturing standards.

05. Printing

  1. If not specified by the Buyer, printing colors, size and position will be at our decision even on repeat orders. Minor variations will be there in the colors, size and proportion from one product to another, owing to the handmade nature of the production. Even when the Pantone color matches are requested a 100% match cannot be guaranteed, the reproduction of artwork will be to normal industry standards. Th e company reserves the right to use your logo or advertisement in our brochures unless otherwise instructed in writing.

06. Payment Terms

  1. In the case of consumer sales, 100% advanced payment must be made before the dispatch of goods. In the case of other sales payment is due in accordance with the terms of credit agreed upon entering the contract. Subject to satisfactory trade, banker’s and other requisite references, and where no other terms of payment have been specifically agreed in writing, the terms are cash payment in full to be made within thirty (30) days from the date of invoice. If any amount remains unpaid then all invoices then in existence, whether or not due for payment, become payable. Without prejudice to any other rights it may have the Company is entitled to charge interest before or after judgement at 3.5% per annum above the current rate of Barclays Bank PLC or any such other rate (amending or replacing the same), on overdue payment of any invoice amount or any part thereof.
  2. For customized or personalized products, 50% of the contract value must be paid including VAT at the time of order confirmation.The balance payment must be made on the completion of the goods and before dispatching to the customer. The Company reserves the right to charge for storage in an event where the customer fails to make payments as specified.
  3. The Company reserves the right to postpone or cancel a contract at any time until payment has been received in the event that the company has any reason to doubt the customer’s ability or willingness to pay by the due date of the customer’s credit rating with any other party.

07. Title of Goods
  1. Immediately upon delivery to the customer of any goods agreed to be sold to the customer the customers hall become the bailee thereof and the legal title to the goods shall not pass to the customer unless and until the customer shall have discharged all its indebtedness in respect of goods. Until all indebtedness is discharged the Company has the right to repossess the goods and reserves license to enter the customer’s (or subsequent buyers) premises for that purpose and the customer shall be deemed to have granted such license.
  2. Not with standing the terms of the above, the customer shall be entitled before discharging its obligations to the Company to resell the goods or any of them. Upon such re-sale and without derogating from the Company’s other remedies (including its right to trace) the customer shall hold the proceeds of the sale in a separate account upon trust for the Company until such time as all the customer’s indebtedness to the Company under any contract of sale entered into between them or otherwise shall be discharged. For the avoidance of doubt the customer hereby acknowledges his fiduciary duty to the Company in respect of his obligation to account to the Company for all the part of the proceeds of sale. Similarly the benefit of any insurance proceeds should the goods become damaged prior to re-sale shall be held on trust for the Company until such time as all the customer’s indebtedness to the Company has been discharged.
08. Export License Control
  1. Many products sold by the Company are subject to export license control. The customer undertakes to ensure that they comply with the laws in force at the time when reselling the goods, particularly the Export of Goods Control Order 1994 or any statutory instrument amending or replacing the same.
09. Delivery & Lead Times
  1. Claims for short delivery where the goods do not conform to the delivery note must be made in writing within 72 hours of receipt of the goods. Claims for the defective or damaged goods must be made in writing within 7 days of receipt by the customer. If you find your goods to be damaged in transit, the company can offer a refund if the product is returned (within 15 days after the delivery date). The Company will not be liable for any damage if the Customer fails to return damaged goods.
  2. Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. The Company is not responsible for delays in shipping due to postal disputes in any country where the goods pass through. Nor is the Company responsible for delays in shipping due to national/public holidays in respective countries.
  3. The Company is not responsible for any customs tax or import duty on parcels entering borders/countries outside of the United Kingdom. Any such additional charges for customs clearance must be borne by the Customer.
  4. Lead times on personalized goods will be deemed to commence at the date and time that the Company receives in writing, “signed off” approval of the artwork supplied.
10. Return of Goods
  1. The Company is unable to accept the return of merchandise without prior consent of the Company. Before returning merchandise the Company must be notified in writing with the details included of the merchandise, the invoice number and date. Authorization for returns, if appropriate, will then be given in writing by the Company. A 15% handling charge may be charged on returned merchandise. The Company cannot accept returns or issue refunds on printed or personalized merchandise.
  2. If you are unhappy with your purchase, for whatever reason, you should contact us to arrange an exchange or return within 7 days of receipt. Products may be returned at the customer’s expense within 30 days from the date of delivery. Providing the product are unused and in the original packaging/condition, on receipt of the item we will issue a refund, this will exclude any postage, packaging and insurance costs that were incurred during the original order. Please note we are unable to accept returns or issue refunds on personalized or promotional fans.
  3. We always advise that you contact us prior to returning an item so that we can be aware it is being returned and easily match the return with your order. This will ensure that your refund is dealt with promptly. Your return must be sent via a traceable method. If products are returned without the ability to track delivery and we don’t receive the items, we are unable to exchange or issue a refund for the order.
11. Product Description 
  1. Product descriptions are correct at the time of printing. However, these may change without notice after publication and any subsequent change is regretted in advance.
12. General
  1. The Company shall not be liable for any failure to perform its obligations when such failure is due to any cause beyond its reasonable control.
  2. The customer shall indemnify the Company against all cost, charges or expenses including legal fees (on an indemnity basis) which the Company may sustain or incur as a consequence or a failure by the customer to promptly perform its obligations hereunder.
  3. The Company shall not be liable for delay or failure to deliver products promptly if such failure arises due to force majeure or by reason of any delays occasioned by strikes, riots, lockouts or other labor trouble, war, fire, accident, mechanical failure, non-availability to the Company of manufactured stock, parts, or materials; delay or failure of delivery of the products to the company by manufacturers suppliers or other persons; government action, legislation or regulation of any kind; Acts of God, or any circumstances whatsoever outside our reasonable control.
13. Cancellation
  1. The customer shall be liable for any non recoverable cost incurred by the Company should the customer cancel any order it has placed with the Company. All cancellations must be confirmed in writing within 48 hours of any order being placed with the Company otherwise such cancellation shall be null and void.
14. Customer Supplied Items
  1. The customer shall be liable for all artwork, specifications and instructions issued to the company with orders. The customer will indemnify and keep indemnified the company against all loss directly or indirectly arising out of error in or omission from such artwork, specifications and instructions, and against all claims,demands and expenses whatsoever in respect of any infringement or potential infringement of any patents, copyrights, registered designs or third party rights and interests arising out of the company’s use of said material.
15. Force Majeure
  1. The Company shall not be liable to the Customer whatsoever in the event that the Company is unable to carry out any provision of the contract for any reason or cause beyond the Company’s control.
  2. The Company shall notify the Customer as soon as reasonably practicable after circumstances preventing performance arise. During the continuance of such a contingency the company may, within is absolute discretion withhold, reduce or suspend performance of its contractual obligations without liability to the Customer for any loss or damage whatsoever suffered directly or indirectly by any such withholding,reduction or suspension.