• Urban Destinations: 1-2 days
• Suburban Areas: 3-5 days
• Special Day Delivery: $14.85 flat fee for guaranteed special day delivery.

Yes! Once your order has been shipped, you will receive a tracking number via email, so you can monitor your shipment’s progress.

Yes, we deliver worldwide.

• Ready-made Fans: Dispatched within 1-3 days.
• Customized or Personalized Orders: These are made to order and ready in 3-4 weeks depending on the order quantity.

We accept returns within 30 days of purchase. Items must be unused, in their original packaging, and in the same condition as when received.

We only offer exchanges for defective or damaged items. Please contact us if you need an exchange.

Simply send your item to our return address. You will be responsible for the return shipping cost, which is non-refundable. We recommend using a trackable service.

Once we receive and inspect your return, we’ll notify you of your refund approval. If approved, a credit will be automatically applied to your original payment method.

If you haven't received your refund, check with your bank or credit card company. Processing times may vary. For any further concerns, contact us.

Unfortunately, sale items cannot be refunded. Only regular-priced items are eligible for refunds.

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit. If not, the refund will be processed to the gift giver.

You can place an order directly through our website by selecting your desired product and following the checkout process.

Once an order has been placed, we start processing it quickly. However, you can contact us immediately to check if changes can be made. If the order has already been dispatched, unfortunately, we cannot make changes.

We accept all major credit and debit cards, as well as Shopify Payments.

Yes! We offer gift cards that you can purchase and use for any products on our site. Perfect for a gift or personal use!

Yes! We specialize in custom-made fans. You can either share your design with us or choose a design from our collection to personalize.

Absolutely! You can customize the fan by adding personal messages, logos, or even choosing a custom design. There are various options available based on the fan type.

After placing your order, you will receive an order confirmation email. If you don’t receive this email, please contact us to confirm your order.

If you receive the wrong item, please contact us immediately. We’ll make sure to correct the mistake and send you the correct product.

Yes! We do accept bulk orders for corporate clients or events. For custom bulk orders, reach out to us, and we’ll discuss the details with you.

We offer a wide variety of hand fans in the following collections:

• Fabric Fans: Lightweight and perfect for a stylish breeze.
• Feather Fans: Elegant, luxurious, and great for special occasions.
• Paper Fans: Classic and customizable, ideal for gifts or personal use.
• Personalized & Customized Fans: Perfect for adding a personal touch, with options for logos, names, or custom designs.
• Rave Fans: Colorful and unique, designed for high-energy events.
• Wooden Fans: Durable and chic, perfect for both traditional and modern styles.

Yes! Every fan is custom-made with a personal touch. We create most of our fans in-house, while some are sourced from trusted factories in Taiwan, Thailand, China, and Japan.

Absolutely! We offer several personalization options including text, logos, and even custom designs. You can personalize the face of the fan, the main rib, or the handle with engraved or written messages.

Yes! You can add logos, personal messages, or even special quotes to the fan’s design. We offer options for printing, engraving, or writing on the fan handle or rib.

You can either provide your own design file (Adobe Illustrator, PDF, EPS, or high-resolution JPEG) or share your design idea with us, and our team can create the artwork for you.

Yes! Our fans are crafted with attention to detail and quality. We make sure that each fan has a premium finish, with a personal touch added to each product.

Yes! We offer custom color options for fans. You can choose a color that fits your preference or matches your event or brand.

Absolutely! Our fans make great gifts and are perfect for weddings, corporate events, or as collectible items. Many customers use them as souvenirs, party favors, or personal accessories.

Once you provide us with your design, we will send you a proof of the artwork for your approval before we proceed with production. This way, you can ensure the fan matches your expectations.